Effective Date: 09/19/25
Last Updated: 09/19/25
Alco Designs respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit our website, use our services, or interact with us. It also outlines your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR) for European Union (EU) residents and the California Consumer Privacy Act (CCPA/CPRA) for California residents.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, email address, phone number, company name, mailing address, and any other information you voluntarily provide through forms, inquiries, or contracts.
- Technical/Usage Data: IP address, device type, browser type, operating system, referring URLs, and information about your interactions with our website.
- Cookies & Tracking: We use cookies and similar technologies to improve website performance, personalize your experience, and analyze traffic. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our services.
- Respond to inquiries and provide customer support.
- Send you updates, promotional content, and newsletters (only with your consent where required).
- Conduct analytics and measure website performance.
- Ensure compliance with legal obligations and protect against fraud or misuse.
3. Legal Basis for Processing (GDPR)
If you are located in the European Union, we process your personal data under the following legal bases:
- Consent: For example, when you agree to marketing communications or non-essential cookies.
- Contract: When processing is necessary to perform a contract with you.
- Legal Obligation: To comply with legal requirements.
- Legitimate Interests: For security, analytics, and service improvement, provided your rights are not overridden.
4. Sharing of Information
We do not sell your personal information. We may share data with:
- Service Providers: Third parties who assist with hosting, analytics, email delivery, or customer support.
- Legal Authorities: When required by law or regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, or resolve disputes.
6. Your Rights
Under GDPR (EU Residents)
You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to certain processing.
- Withdraw consent at any time.
- Request a copy of your data (data portability).
Under CCPA/CPRA (California Residents)
You have the right to:
- Know what personal information we collect and how it is used.
- Request access to or deletion of your data.
- Opt out of the sale or sharing of personal information (we do not sell personal data).
- Not face discrimination for exercising your rights.
To exercise your rights, please contact us at [Insert Contact Email].
7. Data Security
We use appropriate technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.
8. International Transfers
If you are located outside of [Home Country], your data may be transferred to countries with different data protection laws. We ensure safeguards are in place for such transfers.
9. Children’s Privacy
Our services are not directed toward children under 13 (or 16 where required by GDPR), and we do not knowingly collect data from children.
10. Cookie Policy
Cookies are small text files placed on your device when you visit our site. They help us improve functionality, analyze usage, and personalize your experience.
Types of Cookies We Use:
- Essential Cookies: Required for core site functionality (e.g., security, navigation).
- Performance & Analytics Cookies: Help us understand website traffic and improve our services (e.g., Google Analytics).
- Functional Cookies: Remember preferences such as language or region.
- Advertising/Targeting Cookies: Track browsing habits to deliver relevant ads (used only if applicable and with consent).
Managing Cookies:
- On your first visit, you may be asked to consent to non-essential cookies.
- You can change or withdraw consent at any time via your browser settings or a cookie banner (if enabled).
- Disabling cookies may affect some site functionality.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with an updated “Last Updated” date.
12. Contact Us
If you have any questions or wish to exercise your rights, contact us:
Alco Designs
407 E Redondo Beach Blvd. Gardena, CA 90248
Tel. 310.353.2300
sales@alcodesigns.com
mark.c@alcodesigns.com
cs@alcodesigns.com
marketing@alcodesigns.com
If you are an EU resident, you also have the right to lodge a complaint with your local Data Protection Authority (DPA).