All published prices are List in U.S. Dollars and are subject to change without notice. All orders will be received with the understanding that prices will be those in effect at the time of shipment. These prices are exclusive of all export fees, transportation charges, sales taxes or any special taxes, which may be levied by Federal, State or City Governments.
SHIPPING & HANDLING
The customer is responsible for all freight charges. Vege Mist Inc./Alco Designs will research and ship your order using the most reasonable method and carrier. Vege Mist Inc./Alco Designs will prepay and add freight charges to your invoice. Our Customer Service Department will track your shipment, provide freight quotes, and provide proof of delivery. International shipping is available to most countries. If you have a preferred United States export freight forwarder, please provide the name, address and phone number at the time of your order. Normal shipping does not include inside delivery. You are responsible for unloading from the carrier's tailgate into your premises. If you have special delivery requirements, please notify us at the time of your order.
The request to return goods must be made within 60 days of the Invoice Date. No Merchandise may be returned without a written authorization from the factory. Contact Vege Mist Inc./Alco Designs Customer Service at 1-800-228-2346 or 310-353-2300 to request authorization. Merchandise must be sent Freight Prepaid by sender and is subject to a 20% Restocking Charge. All return goods must be in unused condition and packaged in their original shipping cartons and packing material. Credit issued will be based only on product returned in re-stockable condition. The determination of the condition of the goods will be made solely by Vege Mist Inc./ Alco Designs. Custom or Non-standard merchandise may not be returned.
Net 30 Days. All orders are subject to acceptance by Vege Mist Inc./Alco Designs, in accordance with our "Terms of Sale", regardless of any form in which a purchase order is submitted.
Minimum Order for established accounts will be $100.00 LIST. A $10.00 Handling Charge will be applied to all order under $100.00 List.
TITLES & DAMAGES
Merchandise will be delivered FOB Factory and title passes to buyer upon delivery of merchandise to a common carrier for shipment to buyer. Should damage occur, it is the Consignee's responsibility to notify the delivering carrier within 48 hours. Retain all cartons, packing material and merchandise for carrier inspection. Call Vege Mist Inc./ Alco Designs Customer Service at 1-800-228-2346 or 310-353-2300 within 48 hours to notify damage. We are willing to assist in filing claims, but the filing is Consignee's responsibility.
SHORTAGE OF MERCHANDISE
Contact Vege Mist Inc./ Alco Designs Customer Service at 1-800-228-2346 or 310-353-2300 to report any shortage of merchandise within 48 hours of receipt.
Vege Mist Inc./Alco Designs is not responsible for typographical errors made in the act of quoting, acknowledgements, publications or invoices. All such errors are subject to correction.
For any additional questions regarding warranty contact us via phone, fax, or e-mail.